Haagen-Dazs - Arlington, Virginia 22202 - 4907 - Fashion Centre at Pentagon City

Thank you Nawale For your good customer service

While on a school trip to Washington, me and my friends received coupons for Häagen Dazs and we decided to get some. It was our first time ever being at a Häagen Dazs store so we were very excited. We order our icecream but once we go to pay we experience the worst service. The servers name was Hanane E. She rejected my first friends coupon because it was "too late." My second friend was allowed to use the coupon, but, as she got out enough money Hanane E expressed a very angry look. My friend's charge was 7.69, she gets out 10.09, simply to get rid of her pennies and receive dollar bills. Hanane E screams saying "THAT ISN'T 69 CENTS." At this point I am considering not even paying for the icecream and leaving it on the counter. If you are going to lose your temper that easily, I do not believe you should be working in food services. Just my suggestion, the other workers were kind, I would not want their reputation to be brought down by Hanane E.