Mackage Brand - hours and store locations


Map, Hours, Locations, Contacts

Mackage brand name online shopping information - All Mackage store or outlet locations in USA - total of 3 stores and outlet stores in database. Get information about hours, locations, contacts and find store on map. Users ratings and reviews for Mackage brand.

Rating:
3.7/5 (6 rates)
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Reviews

Customer Service by ,
I purchased a jacket a week and a half ago at Woodbury Commons Outlet. The jacket was XS and ended up being too small if I wore anything underneath. It was never worn and in brand new condition. We called the store the day prior and were told we could do an exchange for another item of equal or higher value. We drove 2 hrs with this information in mind. A sales associate by the name of Priscilla was present the day I purchased the jacket. She was unwilling to help me that day, her demeanor made me feel like I was being judged by my appearance because I came to the store in sweatpants. She is the same person that accused me of WEARING THE JACKET AND WASHING IT. In her exact words, “ the jacket has makeup around the collar and smells of fabric detergent “ She thinks I cannot afford to buy a jacket, wear it, then exchange it? I was about to exchange the jacket for another jacket twice the amount. Mackage just lost a sale of $600 because of her being unreasonable. I just want something that fits me properly that I can actually wear! In my entire life, I have never been treated or profiled by an establishment the way Mackage employees treated me today. Another sales associate by the name of Dominique was very rude and condescending accusing me of the same thing. A specialist can thoroughly inspect the jacket to decide if the jacked was used or dry cleaned. I feel helpless with this matter. I have several Mackage jackets and love the brand. But the way I was humiliated today, I want no other customer to have to experience. This is the reason why I am writing this review to have this situation investigated and be handled in a more professional manner.

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