Ashcroft & Oak Jewelers - Goodlettsville, Tennessee 37072 - RiverGate Mall

I was extremely unhappy with the ring I bought for my wife. My wife needed the ring brought to a size 4.5 and initially they told me that the rings structural integrity would be compromised. But that they would special order a new one at no extra cost. They told me theyd call and let me know when the special ordered one was in. THEY NEVER CALLED. I had to call them. And they told me there was an extra 100$ sizing fee. They had given us a temporary ring that they sized. They all of a sudden, when I called, decided that the structural integrity of the one they sized would be fine and there would be no issues. I went to return the ring and they told me they were unable to do a return and I was stuck with a ring, that I purchased from a company that LIES TO YOUR FACE ABOUT HIDDEN CHARGES. This companies word is not legitimate they make the sale and then dont care about you after that. NEVER AGAIN!