Flashlight Barber Shop - Spartanburg, South Carolina 29301 - WestGate Mall

We took my 16 year old stepson to Headquarters several times to get his hair cut. On 11-17-18 we took him there to get a haircut and the barbor thats usually there must have been off. This barbershop takes walk in's, so we ask if he could get a hair cut. All he wanted was a fade on the sides. Now, keep in mind we drove from Hendersonville NC to this place to get his hair cut. The barber that was there had advised that it would be an hour before he could get to him. We went to get some food and came back in an hour. Three hours later, after every other customer came and went, the barber needed to take a smole break before getting to us. We went out into the closing mall area to see that he, the barber, had gone shopping and left us there after leaving us waiting for hours. If he had not had the time, or didnt want to do it, he could have said so and it would have saved us some time. We will never come here again. We came down here at 4:30 and left at 9:17.... no hair cut. So inconsiderate. The barbor was a slim black male with a messy ponytail, in bad need of a work of art himself. When feeling wronged, i peered over the shop... The shop was filthy, with hair all out into the mall area, and unsanitary looking work stations. Maybe its for the best, but the customer service sucks.

Yesterday I witnessed the barber's curse and call names to people waiting in the shop. I guess the ladies were really guys, (transgenders).The guys working in the shop used vulgar language loudly while embarrassing the clients. I seen no manager or owner step in to calm the situation. Everyone that walked by could hear the jokes made. I pray these guys change their evil ways. But my kids will no longer be going there for service!!