JARED VAULT - Elizabeth, New Jersey NJ 07201 - The Mills at Jersey Gardens

Do not go to this store their employees are incompetent and even the manager is incompetent. We visited on April 22nd to order a cross I saw online Renee the manager told us the cross should be in in a week and that she would reach out to us. Well she didn't reach out we had too and she said one more week. Now two weeks seems reasonable, thats fine but when my husband called back she tells him the cross will be in June 12th. 2 months is absolutely ridiculous so I called Jared corporate and they said it is beyond them why it would take so long and when they did further research it is because their incompetent manager Renee didn't place the order correctly. So after I spoke with the corporate Jared's I Called the store and asked them how to get my refund, Carla said come to the store but not right now because they don't have cash and they will call me when they do. That is absolutely ridiculous and this store needs to stop playing games! And by the way all we put down was $89.00 not a thousand so your store doesn't have 89 dollars??????? This place needs competent new management or to just go out of business, and I hope miss Renee reads this!