L'Occitane en Provence - Tulsa, Oklahoma 74114 - Utica Square Shopping Center

I was very dissatisfied with the service I received recently from the Loccitane store in Utica Square. I have used many of their products in the past and have been very satisfied, but when I had an adverse reaction to some skin care products, they would not stand behind their product. The saleswoman that assisted me stated that it was up to the discretion of the manager whether a refund was warranted or not. After leaving with my product still in hand and assurances of follow up communication, I have not received any form of communication from the store manager. I will not purchase anything from this store again.