Ruth's Chris Steak House - West Palm Beach, Florida 33401 - CityPlace

A very bad experience eating at Ruth’s Chris Restaurant. We (me, my wife and daughter) had reservation and waited 30 min!! But it was not everything bad at all. The waiting time between dishes was unexeptable too. Afer one hour of our arriving we just finished cold appetizers which should be hot. After that another long waiting time for the main dishes which also arrived cold!! Than another long waiting time for dessert. To eat just basic dinner took over two hrs.!! We can not say anything about food quality because all dishes which supposed be hot were cold and did not taste right. This is not acceptable in any way under any circumstances. After long waiting time and my complaints, the standing next to receptionist manager, offered only a hand shaking (sic!). Summarizing - we waisted our time , which we wanted to be special at this day and we came back home unsatisfied with Ruth’s Chris Restaurant services and unpalatable food.