Verizon Wireless - Chico, California 95928 - Chico Mall

Terrible help with resolving issues. My cell phone number was illigally ported from Tag Mobile to Verizon by a woman who stole My information. Police report was filed (T20002309) and the woman in the store on mangrove refused to give the Police officer any information regarding the account holder who stole My number. She claimed She had to protect her customers. So in short verizon protects theives who steal peoples information and identities. They refused to reverse the port back to My Mobile carrier and They refused to suspend and assign the person a clean phone number which puts My identity at risk. If i suffer damages verizon will be held liable for any and all damages that occur because of their dedication to protecting a theif. I certainly dont like waking up from a nap 9pm to find that My phone was unable to make calls or texts when it worked fine at 6pm that day. They had the nerve to tell me If I was a verizon customer I would of been protected from that however all They did was show me why I dont want to be a verizon customer. Im not going to give My money to a company who refuses to do the right thing. I use TAG Mobile because My family lives on a 1 person income and I cant afford a paid plan for phone services because My spouse had brain surgery and My work hours were reduced. If verizon wants to fix this So that My identity is no longer at risk suspend that number and assign her a new one. The company knows who I am. Ive included the Police report tracking number and They know the number that their "valued" customer stole from me.

Verizon store on 20th street doesn't deserve even 1 star. I was treated with sales deception and only realized it after calling Verizon to find out that my purchase of iPhone 7 didn't come with iPad mini 2 and accessories they claimed I would get with my purchase of iPhone 7. Which I purchased 2 0f them within a month at 650 a piece and no there is not buyers remorse, the first purchase I bought said free accessories which I come to find out I didn't receive than 2nd phone I was told came with an iPad mini 2 and granted I've been with this company approximately 30 years so I didn't expect this deception. Please buyer beware they are out for money and don't care about you think twice before going with Verizon look into other companies as they are dishonest even with a long term client like my self who runs their own business. I dealt with deceptive liar Alix Chase than her manager Alex Cuna, buyers beware I can be reached at 530-801-1584 with any questions I will be changing services soon.